Terms & Conditions for letterpal

Effective Date: September 23rd 2024

1. Introduction

Welcome to Letterpal, a service operated by PixelGrid ("we," "us," "our"). By using our service, you agree to comply with and be bound by the following Terms and Conditions ("Terms").

Please review them carefully.

2. Purpose

Letterpal is designed to assist users in crafting newsletters using our proprietary news engine and AI technology.

3. User Obligations

Account Information: Users must provide accurate and complete information during the registration process.

Security: Users are responsible for maintaining the security of their account and for all activities that occur under their account.

Compliance: Users agree to comply with all applicable laws and regulations while using Letterpal.

4. Usage Restrictions

Users are prohibited from using any automated systems or software to extract data or interact with our service.

Any unauthorized use of the service will result in termination of access and may lead to legal action.

5. User-Generated Content

Users retain ownership of any content they create using Letterpal.
Users are solely responsible for the content they generate, including ensuring it does not violate any laws or third-party rights.

We do not pre-screen or endorse user content and cannot be held responsible for it.

6. Account Termination

Users may terminate their accounts at any time through the settings section within the product. Upon termination, access to the service will cease immediately.

7. Limitations of Liability

Letterpal and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Our total liability to users for any claim related to the service is limited to the amount paid by the user for the service in the last 12 months.

8. Payment and Refund Policy

All payments for the service are processed securely.Users may request a refund for their latest payment within 14 days of the transaction date. Refund requests should be directed to our support team.

9. Dispute Resolution

Any disputes related to these Terms or the use of the service will be resolved through amicable negotiations. If disputes cannot be resolved amicably, they will be settled under the laws of France.

10. Governing Law

These Terms and any disputes arising from or related to the use of Letterpal are governed by the laws of France, without regard to its conflict of law principles.

11. Contact Information

For questions or concerns about these Terms, please contact us at contact@letterpal.io

12. Amendments

‍We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Continued use of the service after any changes constitute acceptance of the new Terms.